Accessibility Statement

Accessibility statement for Compassionate.Cymru

This accessibility statement applies to the information on Compassionate.Cymru.
This statement outlines how accessible this website is, how to report problems and how to request information in an alternative format.

Using this website

This website is run by Compassionate Cymru – supported in partnership between the third sector, Welsh Government and the NHS in Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website might not be fully accessible:

  • some pages and document attachments are not clearly written – but we are working to improve this
  • some documents are in PDF format and are not accessible

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

In order to help us better meet your needs, please tell us the alternative format you would like to receive, and if you use any assistive technology please let us know.
We’ll consider your request and get back to you in 15 working days.

Reporting accessibility issues with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact:

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content that is not accessible is outlined below with details of:

  • where it fails the success criteria
  • planned dates for when issues will be fixed

PDFs and other documents

New documents we publish to access our services should be fully accessible.
If you need to access information in one of these document types, please contact us and ask for an alternative format.

Preparation of this accessibility statement

This statement was prepared on 21 April 2021.
This website was last tested on 21 April 2021.
This statement was prepared on 21 April 2021 and it is based on Welsh Government’s accessibility statement. It will be reviewed by December 2021